High-touch and timely customer communications build customer loyalty and give credibility to your brand.
Customer loyalty begins at the first point of purchase. Greet your new customers with a “Welcome” letter or card.
Thank existing customers with a personalized note, gift redemption or incentive on their anniversary or even when
they provide a referral.
Cloud2You has made it easy and economical to generate and send proactive
customer communications, the type of correspondence that builds customer loyalty.
• Build loyalty among your customers with high-quality, personalized correspondence.
• Deliver customized messages en-masse, or send on-behalf of your service team.
• Historical and archival records let you know immediately what messages your customer
hhas received and when
Quickly and easily “Welcome” your new business while reinforcing your brand and message
that you have worked so hard to develop. Establish your identity, credibility and thoughtfulness early on.
Begin nurturing the new relationships that are important and critical to your business growth.
Customer Service Follow up. Ever had a customer on the phone for an extended period of time for technical or general support? Send a follow up letter easily and immediately, it shows you truly care about them and that you value their business.
Recognize and Reward. You know who your most valued customers and prospect are. With Cloud2You you can easily
communicate and acknowledge valued customers with thoughtful correspondence or incentives to do more business with you.
Customers rarely call you when they are leaving, with CloudYou and your loyalty program – why would they want to leave?
Differentiate your Company, Your Brand, Yourself.Your contacts and customers are being bombarded with email messaging from your competitors, in fact, chances are your competitors best prospects are your customers! Your relationships and connection to your business is what makes your valued customers loyal. Sending physical mail is not invasisve,it allows your loyal customers to “connect” on their time, when they are most receptive to your message and your business = that allows you to stand out.