We have all heard the phrase; “it’s not personal, it’s just business”. Words you never want to hear, because today business is more personal than ever. You already know the power of Salesforce.com. Now you can supercharge that application with Cloud2You and begin mailing within a day upon download.
Here’s the great thing about Cloud2You: you can always add art you already use! Upload your existing marketing material to give it a “Cloud2You Power Boost.” Make your sales letters and announcements the most potent messages you can send. You can even begin mailing immediately using our free catalog of greeting cards and postcards.
On-Boarding. Today, Customer Loyalty begins at the first purchase. Your company has probably spent
a great deal to acquire new customers, now with Cloud2You it is very easy to “welcome” new business.
• Confirmation / Tech Support
• Web literature fulfillment
Say ‘Thank You’ Often. Do you have a great customer? Be sure you thank them. Send a thank you card to express how much their loyalty means to you and your business.
• Incentivize existing customers to do more business with you = add a coupon
• Had a productive meeting? – everyone appreciates simple acknowledgement
Follow Up with Prospects. Attract new business when you make a good, lasting impression with prospects. Have a meeting a week or more out? Send a note to let your prospect know you are looking forward to engaging and rewarding dialog with them.
• Your prospects are someone else’s best customer – easily differentiate yourself
• Get beyond email spam folders and the ever growing opt-out buckets
Customer Service. Call centers; sometimes an email just isn’t enough if a customer has been on the telephone for a length of time. Acknowledging a call and offering further assistance or options via a personal letter goes a long way to retain business, it shows you truly care about them.
• Notifications / Reservations / Invitations / Confirmations
• Renewals / Explanation of Benefits / Winback
Say Congratulations! Did your customer or prospect get promoted? If the company reports greater fiscal earnings, a personal note goes a long way and differentiates you from your competition. It allows you to engage your contacts on their time, when they are most receptive.
• Affords you to have meaningful contact and forges relationships
Customer Loyalty. Cloud2You is a great vehicle to deliver a special offer or incentive to your customers. Re-engage and retain customers with a greeting card or postcard and make sure you add a special offer or invitation to try a new product or service, attend an open house or seminar, or visit your website.
With the speed, ease of use and low cost of Cloud2You, you have the means and vehicle to differentiate yourself, elevate your business and brand while fostering the relationships that make your business successful.
• Newsletters / Announcements / White Papers